What are your postage costs within Australia?
All prices stated on our website include free postage anywhere within Australia. Please select the express post option if you require a quicker service when checking out. The cost of express post is a flat rate of only $9.99.
All orders will be shipped within 1 business day.
How long will it take to receive my item after payment is made?
The following delivery timeframes are estimates and should only be used as a guide. Delivery timeframes are dependent on the courier company and your address, so please take these into consideration.
If you require a faster and guaranteed shipping service, please pay for express post. We post orders within 1 business day of receiving payment.
After we post your order, the delivery timeframes are as follows (to be used as a guide only):
- Melbourne/Sydney/Brisbane Metro areas: 2-5 business days
- Adelaide/Perth Metro areas: 3-6 business days
- All other areas within Australia: 7-10 business days
For international orders, please contact us prior to making your purchase so that we can provide you with delivery options and timeframe estimates.
What payment methods do you accept?
We accept various payment methods. You can pay using a Credit card, Paypal, Afterpay, Apple Pay, Google Pay and Shop Pay. If you prefer to pay using a bank transfer please send us an email by clicking here.
What is your Returns & Exchanges Policy?
Please make contact with us within 3 business days of receiving your purchase if you would like to organise a return or exchange. Your order must be in its original condition. Any wear or damage to your order will not qualify for a return. For a change of mind (return) you will need to send your order back to us. We will refund your money in full and we will only deduct the initial postage and handling cost we incurred when we sent your order to you. For an exchange of size or style you will need to pay for postage both ways.
Outside of the 3 business day period, it will be up to our teams’ discretion whether your return or exchange will be accepted. Fees may apply to restock your order if your return/exchange is approved.
Will you ship to an International address?
Yes, we do ship internationally. We send our international orders via Registered International Post only, so please contact us prior to making your purchase so that we can provide you with a shipping quote. Alternatively, please choose the country that you’d like your item posted to at checkout and you will see the cost of postage to that country. The postage cost will remain the same for any number of items purchased in one transaction.
We own a store and would like to stock your products. Is this possible?
If you are interested in stocking our products, please send us an email by clicking here.
We would like you to sell our products on your website. Is this an option?
If you are interested in featuring on our website, please send us an email or contact us by clicking here.